About Us

First off, our services are free of charge. The initial contact is usually by phone. Interested parties receive our contact information from a referral source such as a doctor’s office, social worker, attorney, professional guardian, etc. They call us and discuss the reason for the contact. Most often they are relatives of an individual in need of placement in a care home or facility. We have a standard interview for first-time inquiries which we use to identify the need. Once the initial conversation has concluded we decide what the next step is in the process. We need to accumulate a variety of information about an individual in need of placement: medical diagnosis; specific care needs; capacity to pay for appropriate care settings; urgency of the need; preferred location, etc. Frequently no one person possesses all of this information, necessitating multiple contacts. We initiate most of these contacts by phone, but they could be made in person or via email. Medical professionals are willing to share detailed information with us provided they are allowed to do so by someone with legal authority.

Once we have accumulated the necessary information, we begin the process of identifying suitable care settings for the individual in need of placement. We maintain a database of about 900 care homes and facilities in the greater Portland, Oregon metropolitan area, virtually every care home or facility in good standing. We contact those that represent the best options and discuss the needs and preferences of individuals needing placement. Once we have a sufficient number of care settings we contact the families or interested parties and explain why we recommend them, leaving them to select among the options and/or ask for additional choices. Again, this entire process is free of charge. We collect a fee from referred homes and facilities that are chosen for placement.